Phase I: Foundation and Principles – 60 hours

This Phase is the first leg of an educational journey designed to provide a comprehensive introduction to leadership, ethics, character, supervision, communication and self-development.  It also serves as a complete review for students who have participated in leadership education programs previously.

Phase I is based on the principle that all law enforcement professionals must lead within their scope of responsibility and must be given the tools to understand what leadership looks like, feels like and sounds like.  It is designed to fill the void of leadership training which traditionally exists between entry level and mid-level supervision.  Phase I stresses the importance of understanding the true definition of policing and how participant’s actions and their organizational mission must align with that definition.  This curriculum introduces participants to the expectations and responsibilities of first-line and mid-level supervisors and the concept of “Leading Down and Managing Up”, through a detailed summary of the best-selling book, “It’s Your Ship: Management Techniques from the Best Damn Ship in the Navy”, by Captain D. Michael Abrashoff.  It takes a comprehensive look at leadership and ethics, identifying the most common ethical dilemmas in law enforcement and how they destroy public trust and individual careers.

As with all Phases of the ICLD, Phase I instructors and guest speakers are proven experts in the field of leadership who understand the importance of every employee’s role within an organization and how to influence all for positive organizational growth.

Each purchase of  ICLD I entitles your agency to one ICLD I Scholarship (Provides access to the program – Books not included) through Deputy Director Stacy Lenz, Training and Standards Bureau, Wisconsin Department of Justice.  To redeem your scholarship, please forward your proof of purchase with a request for scholarship to lenzse@doj.state.wi.us

Phase II: Theories and Practices – 60 hours

Phase II is the second leg of your comprehensive journey through leadership education.  Phase II is designed to build on the curriculum of Phase I and raise participants level of organizational thought and team-building by focusing on theories and practices of organizational leaders from both private and public sectors who have made monumental changes within their organizations.

Instructors in Phase II of the ICLD illustrate several exemplary examples of organizational leadership success and introduce participants to methods and rationale behind these highly successful best practices.  This course of instruction features segments from leadership giants John Maxwell, Tony Robbins, Howard Schultz, Jeff Canter, Sheriff Ray Nash, General Stanley Mc Chrystal and many more.  The curriculum includes summaries of the best-selling books Start With Why: How Great Leaders Inspire, by Simon Sinek, Good to Great: Why Some Companies Make the Leap and Others Don’t, by Jim Collins, and It’s Our Ship: The No Nonsense Guide to Leadership, by Captain D. Michael Abrashoff.  Practices from experts in the field of leadership are infused within the Phase II curriculum to enhance their relevance to law enforcement practices and organizational procedures.  This combination gives rise to modules on Generations, Human Capital Management, Emotional Intelligence, Conflict Management, Proactive Communication, Cultural Sensitivity, Action-Centered Leadership, Legacy Leadership and Reflective Leadership.

 

Each purchase of  ICLD II entitles your agency to one ICLD II Scholarship (Provides access to the program – Books not included) through Deputy Director Stacy Lenz, Training and Standards Bureau, Wisconsin Department of Justice.  To redeem your scholarship, please forward your proof of purchase with a request for scholarship to lenzse@doj.state.wi.us

Phase III: Application and Achievement – 60 hours

Phase III builds on Phases I & II by addressing the balance of humanistic and tactical approaches to law enforcement leadership.

Phase III focuses on understanding the human factors of police leadership and how if used effectively, it can change the internal culture and external perception of an organization.   Phase III is steeped in emotional intelligence and self-realism, containing modules featuring Advanced Emotional Intelligence, Human Factors in Policing, Adaptive Leadership, Authentic Leadership, Servant Leadership, Credible Leadership, Toxic Leadership, Community Leadership, Tactical Leadership and the Moral Compass for Law Enforcement Professionals.  Each of these modules are designed to make students take an introspective look at how they apply leadership practices both internally and externally.

As with Phases I & II, Phase III contains segments from experts in the field of organizational leadership that reinforces the curriculum.  This Phase will tie the previous two Phases together and prepare students for the practical applications involved in Phase III.  Phase III includes access to one (1) self-assessment tool to continue the self-awareness process which essential to leadership development.

Each purchase of  ICLD III entitles your agency to one ICLD III Scholarship (Provides access to the program – Books not included) through Deputy Director Stacy Lenz, Training and Standards Bureau, Wisconsin Department of Justice.  To redeem your scholarship, please forward your proof of purchase with a request for scholarship to lenzse@doj.state.wi.us

Phase IV: Competency and Mastery – 60 hours

Phase IV  is your opportunity to understand and perform the complex knowledge, skills and tasks that exemplary leaders perform.  The content of Phase IV was researched and field tested for over a period of more than 30 years in university and justice and public safety environments including police, corrections, customs, immigration, homeland security and private security.  It is based on the breakthrough book titled, Every Officer is A Leader:  Coaching Leadership and Learning in Justice, Public Safety and Security Organizations (Revised 2nd Edition).  The course was filmed at LAPD and piloted in collaboration with Deputy Chief Mark Perez and his Team of Leaders at the Los Angeles Police Department.  This highly competent team was carefully selected to be able demonstrate the skills involved of Credible Leadership throughout the course.

The breakthrough of this course is that officers are now able take self-responsibility for mastering the 60 Skills that enable them to perform the 40 Tasks and Responsibilities that research has revealed are critical for leadership success in justice and public safety.  Never before has professional leadership been so well-defined and distilled so that it is easily and quickly learned.  The course is a research-based, online, performance enhancement learning process that equips leaders to express more empathic caring, be more ethically conscious, and more capable of developing themselves, other leaders, teams and organizations.

 

Each purchase of  ICLD IV entitles your agency to one ICLD IV Scholarship (Provides access to the program – Books not included) through Deputy Director Stacy Lenz, Training and Standards Bureau, Wisconsin Department of Justice.  To redeem your scholarship, please forward your proof of purchase with a request for scholarship to lenzse@doj.state.wi.us

Bulletproof Spirit – 4 hours

Emotional Survival and Wellness Strategies

2015 “People of Distinction Humanitarian Award” recipient and winner of the
“Books for a Better Life Award”

Suicide is the #1 cause of officer death with another estimated 120,000 (nearly 1 in 5) working with PTSD. Learn effective methods to process stress, overcome trauma, proactive strategies to protect and heal their spirit to maintain mental – emotional – and physical fitness, and ways to maintain their motivation and professionalism while serving to protect and give life to others with compassion, integrity, and good health.

Course Overview 

“Bulletproof Spirit – Emotional Survival and Wellness Strategies” will provide essential wellness information to promote officer survivability and protection against the many adverse effects of the profession. Suicide is the #1 cause of officer death with another estimated 120,000 (nearly 1 in 5) working with PTSD.  Students will learn effective methods to process stress, overcome trauma, proactive strategies to protect and heal their spirit to maintain mental – emotional – and physical fitness, and ways to maintain their motivation and professionalism while serving to protect and give life to others with compassion, integrity, and good health.

Introduction by Captain Dan Willis

Surviving Verbal Conflict – 7 hours


Today’s increased service demands and the scrutiny placed upon public safety professionals have resulted in a growing need to master verbal conflict management skills. When negative verbal encounters escalate to the point where physical intervention is used, criticism often results when it is later discovered that there is little evidence of verbal de-escalation techniques employed by officers.

This is particularly true when incident video and audio reviews are utilized. In some cases, it has become clear that the verbal actions of the public safety responders served to escalate the situation. Administrators are now asking, “Is this an area in which the training tape has run out? Have we adequately trained our personnel to successfully manage and respond to verbal confrontations in a professional manner?”

Verbal De-escalation training provides public safety professionals with time-tested communication skills proven to help de-escalate volatile situations, safeguard fellow officers’ emotional and professional well-being, and significantly enhance the agency’s professional image.

The course also provides opportunities for the participants to participate in practical skill building so that when they complete the two-day training they are well on their way to becoming more effective professionals in communication.

Course Objectives:

  • Improve public safety professionals’ verbal communication skills
  • How to apply Rhetoric- Aristotle’s Art of Persuasion (The art of using speech to persuade) when deflecting & redirecting verbal abuse
  • Develop an understanding of Chief Dolan’s “Guardians of the Peace” concept “Language of the Street Fallacy”, “TUI Pattern” (texting, typing or talking under the influence)
  • Diffuse potentially volatile verbal encounters
  • Avoid the “Rope-A-Dope Syndrome”
  • Understand the importance of managing “Hyper vigilance”
  • Raise organizational morale and grasp the concept of “Police Legitimacy”
  • Manage your verbal triggers & sidestep the “Niagara Falls Walk”
  • Significantly enhance the agency’s image throughout the community
  • Practice “Verbal Contact & Cover” principles
  • Apply the FAA’s “Sterile Cockpit Rule” on duty
  • Understand the importance of “Chief Dolan’s 24 Hour Rule” as a key component of communication success